Available 24/7 at service@topwholesalejewelry.com
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Free standard shipping on orders over $79
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Wholesale Instructions
1. Support mixed batch
It shows that the styles that can be shot are in stock, but due to the large number of styles, there may be out-of-stock but not removed from the shelves in time. If the out-of-stock quantity accounts for less than 3% of the order, it will be shipped directly. After receiving the goods, the buyer can apply for a refund for the out-of-stock part. If the out-of-stock is less than 3%, it will not be reissued separately. You can ask for a reissue or apply for a refund in the next order. Sorry for any inconvenience:)
Tip: If you don't understand or need to know other details, please contact us directly, and we will answer you in detail.
2. About returns and exchanges: Because the product is a perceptual consumer product. Some people like it, and some people don't like it. If it is not a quality problem, the return and exchange process will not be done. Just because you don't like it, it is too different from the picture, the quality is too poor, the ring number is too small or too large, unsatisfactory, dissatisfied or not as good as imagined, the buyer's purchased products are not allowed to be returned or exchanged. Buyers should think carefully before purchasing. Accessories are defective and are not used as a basis for return.
3. After-sales: If the goods received by the buyer have quality problems, which affect the wearing. Please contact our after-sales service in time and provide the pictures of the bad goods to the after-sales customer service. Our customer service will give you a satisfactory answer as soon as possible.
4. Others:
● After the customer receives the goods, please open and inspect the goods in front of the courier. If it has been signed for, it means that the quantity and quality of the goods are OK, and the return and exchange request will not be accepted. If the package is damaged or the quantity does not match the list, please contact us ASAP in front of the courier and ask the courier to indicate this situation on the receipt sheet.
● If there is any quality problem within three days from the date of receipt, please contact us in time. We will give a reply for returns and exchanges. Overdue will no longer be accepted. If there is no problem with the quality, we will not handle returns and exchanges. Just because we don't like it, it is too different from the picture, unsatisfactory, dissatisfied or not as good as imagined. Due to subjective factors, the buyer is not allowed to return or exchange the products purchased, but if the products have objective quality problems such as rust, paint peeling, and diamond loss, they will all be returned and exchanged.
● For any questions or accidents that may occur during the transaction, please contact our customer service in time to facilitate the smooth progress of the transaction. Please do not comment negatively.
Picture: 100% real pictures in the store.
Packaging: Each of our products has a separate packaging bag (PP bag).
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